Taobao2SG ships parcels from Taobao, Tmall, 1688 and other Chinese e-commerce sites to Singapore. Sea freight is charged by volume (CBM) from as little as 0.1 CBM, with no packing or consolidation fees. This page lists our sea and air rates, additional service charges, and shipping policies. All prices are in Singapore dollars (SGD) unless stated otherwise.
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SEA FREIGHT: NORMAL GOODS
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Sea Shipping Rates for Normal Goods
HOW SHIPPING IS CALCULATED
Charged by volumetric size (CBM), not actual weight.
Formula: Length × Width × Height (in metres)
Measured by the parcel size, not the item size inside.
The chargeable volume is the measurement taken by our warehouse staff after your parcel arrives. Dimensions quoted by your seller, or your own estimate, are for reference only.
MINIMUM SHIPMENT
You can ship once your parcels reach just 0.1 CBM.
Unlike most forwarders, we do not require you to accumulate a full cubic metre.
ESTIMATED DELIVERY TIME
13 to 15 days from our Guangzhou warehouse to Singapore.
GST
All sea shipping parcels are subject to 9% GST, based on the parcel value you declare in the User Centre. The shipping fee itself is not subject to GST.
Total payable = Shipping Fee + 9% GST
Example
Shipping Fee: S$13
Declared Value: S$100
GST: S$100 × 9% = S$9
Total Payable: S$22
GST is collected by us and paid to Singapore Customs, not retained by Taobao2SG. Customers are responsible for declaring parcel values accurately.
海运普货(立方 / CBM)
Estimated delivery: 13-15 days
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Volume (CBM)
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Price (SGD)
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Local SG Delivery
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0.1 - 0.40
Self-Collection / 自提
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$2.00 / 0.01 CBM
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$25 or self-collection
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0.41 - 0.50
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$83
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Free
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0.51 - 0.60
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$93
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Free
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0.61 - 0.70
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$115
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Free
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0.71 - 1.00
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$125
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Free
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1.01 - 5.00
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$1.25 / 0.01 CBM
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Free
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5.01 - 10.00
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$1.02 / 0.01 CBM
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Free
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Above 10.00
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$0.88 / 0.01 CBM
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Free
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Rates are subject to change if our China shipping agency adjusts its rates. Please check with us for the latest pricing.
EXAMPLES OF NORMAL GOODS
Clothes, shoes, bags, furniture, sports equipment, toys and hardware without batteries or magnets, and bicycles without assisted batteries.
NO HANDLING FEES
Packing and consolidation are free, and we provide the packing bags.
There is no limit on the number of parcels in one shipment. Even 100 small parcels carry no extra handling charge.
HEAVY GOODS RULE
For very heavy items such as tiles, steel, stone, gym weights or machinery, the shipment is measured by weight instead of volume:
500 kg = 1 CBM
Weight is taken from our warehouse scales.
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SEA FREIGHT: SENSITIVE GOODS
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Sea Shipping Rates for Sensitive Goods
Sensitive goods carry a surcharge of roughly 20%. GST of 9% applies in the same way as normal goods.
海运敏货(立方 / CBM)
Estimated delivery: 13-15 days
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Volume (CBM)
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Price (SGD)
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Local SG Delivery
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0.1 - 0.40
Self-Collection / 自提
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$2.20 / 0.01 CBM
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$25 or self-collection
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0.41 - 0.50
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$93
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Free
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0.51 - 0.60
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$103
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Free
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0.61 - 0.70
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$125
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Free
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0.71 - 1.00
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$135
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Free
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1.01 - 5.00
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$1.35 / 0.01 CBM
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Free
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5.01 - 10.00
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$1.12 / 0.01 CBM
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Free
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Above 10.00
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$0.98 / 0.01 CBM
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Free
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PERSONAL USE EXEMPTION
Small quantities of sensitive goods for personal, non-commercial use may be charged at normal rates. The sensitive goods surcharge can be waived at our discretion.
EXAMPLES OF SENSITIVE GOODS
Branded and replica goods; stuffed toys; liquids (e.g. printer ink) and powders (e.g. toner); personal medication; CDs and DVDs; books and magazines; anything containing batteries, including smartwatches; electrical appliances; processed food without meat; non-alcoholic beverages; cosmetics; adult products; plants and seeds; magnetic items such as motors and speakers.
PROHIBITED AND CONTROLLED GOODS
Prohibited (we will not ship): endangered wildlife and by-products, chewing gum, firecrackers, chewing tobacco, e-cigarettes, controlled drugs, pistols and revolvers.
Controlled (permit required): processed food containing meat, fresh fruit and vegetables, infant food, plants, radio communication equipment, pharmaceuticals.
Importing controlled goods into Singapore without a valid permit is a serious offence under Singapore law.
Small Sea Parcels Charged by Weight
You may choose to have small sea parcels charged by weight instead of volume.
HOW IT WORKS
We compare actual weight against dimensional weight.
Dimensional weight formula: L × W × H (cm) / 6000
Both figures are measured and weighed by our warehouse staff.
OUR 10 KG GRACE RANGE
If dimensional weight exceeds actual weight by 10 kg or less, we charge the actual weight and waive the difference entirely.
If it exceeds by more than 10 kg, we charge the average of the two.
EXAMPLE A - WITHIN THE GRACE RANGE
Actual weight 6 kg, dimensional weight 15 kg. The difference is 9 kg, which is under 10 kg, so you are charged 6 kg.
EXAMPLE B - BEYOND THE GRACE RANGE
Actual weight 6 kg, dimensional weight 22 kg. The difference is 16 kg, so you are charged the average: (6 + 22) / 2 = 14 kg.
Most forwarders charge whichever weight is higher. Our method lowers your shipping cost.
Air Shipping from China to Singapore
Faster delivery for urgent or lightweight shipments.
DELIVERY
All air parcels are delivered to your registered Singapore address. Self-collection is not available for air shipments.
Air orders above 15 kg: delivery is free.
Air orders under 15 kg: S$4 delivery fee.
HOW AIR WEIGHT IS CHARGED
Minimum chargeable weight is 1 kg, rounded up. A 3.56 kg parcel is charged as 4 kg.
Dimensional weight formula: L × W × H (cm) / 6000
The same 10 kg grace range applies. Beyond that, you are charged the average of actual and dimensional weight.
OVERSIZE AND OVERWEIGHT AIR PARCELS
Air parcels over 35 kg, or longer than 1.5 m, incur an additional S$60 charge.
This is levied by the airline under air cargo regulations. It is not a Taobao2SG charge.
Such parcels must be submitted through the sensitive goods channel. Do not submit them as normal goods.
DO NOT MIX SENSITIVE AND NORMAL AIR PARCELS
Normal and sensitive parcels must be submitted as separate air shipping orders.
Airlines scan every air parcel. A single alcohol swab in a screen protector package, a button cell in a watch, or a small magnet in an earpiece will be detected.
If one sensitive parcel is found in a mixed order, the entire order is held at the airport. We must retrieve and repack everything, which delays your whole shipment.
Additional Service Charges
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Service
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Fee
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Notes
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Parcel inspection
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Under 0.03 CBM: $2 per parcel
Over 0.03 CBM: $3 per parcel
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We count items, check condition, power-test where applicable, and send at least 3 photos to your WhatsApp. Resealing is free.
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Storage, Guangzhou warehouse
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30 days free
Then $4 / day / CBM
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Counted from the date each parcel arrives at the warehouse. Minimum billing unit 0.5 CBM.
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Storage, Singapore warehouse
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3 days free
Then $12 / day / CBM
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Applies to sea parcels awaiting self-collection. Air parcels are delivered directly and are not stored.
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Alipay "Pay For You"
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$0
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Registered members only. Unlimited transactions, no handling fee.
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Cash on delivery (China domestic)
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S$4 per parcel
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We pay your China domestic courier fee and deduct it from your account balance. The waybill must show your user name and User ID.
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Collection from a China logistics point
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Within 10 km: S$25 / CBM
Beyond 10 km: S$30 / CBM
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Guangzhou and its suburbs only. Contact us before instructing your seller to ship.
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Shipping insurance
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3.5% of declared value
Minimum S$15
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Not available for jewellery, currency, antiques, precious stones and metals, or fragile items.
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Independent SG customs clearance
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S$35
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For GST-registered companies clearing under their own entity, and for individuals shipping controlled goods. Must be arranged before the container is loaded.
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Group shipping (海运团)
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5% off the published per-CBM rate
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Members pool parcels under one User ID and one delivery address. Free delivery to the group leader's Singapore address.
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FRAGILE GOODS
Tiles, marble, glass, light fittings, picture frames and wooden cabinets can be shipped by sea, and our staff handle them with particular care. However, we cannot guarantee they will survive the voyage intact.
If a fragile item is damaged in transit, our compensation is limited to the shipping fee for that item. We do not compensate the value of the goods.
Insurance is not available for fragile items. Please ask your seller to crate them properly before shipping to our warehouse. We do not provide wooden crating at our warehouse.
INSURANCE IS REQUIRED FOR VALUABLES
Mobile phones, tablets, jewellery, luxury goods and anything valued above S$100 must be insured.
Without insurance, compensation for loss is limited to three times the shipping fee, not the declared value.
LOST SMALL PARCELS
A consolidated order may contain dozens of small parcels. If one is lost, compensation is three times its shipping fee, or the declared value if the parcel was insured.
How is sea shipping from China to Singapore calculated?
By volume in cubic metres (CBM): length × width × height of the packed parcel in metres. For very heavy goods such as tiles or gym weights, 500 kg counts as 1 CBM.
What is the minimum shipment size?
0.1 CBM. There is no need to wait until your parcels reach a full cubic metre.
How long does sea shipping take?
About 13 to 15 days from our Guangzhou warehouse to Singapore.
How long can I store parcels for free?
30 days at our Guangzhou warehouse, counted from each parcel's arrival. Sea parcels awaiting self-collection in Singapore are held free for 3 days. Air parcels are delivered directly, so Singapore storage does not apply.
Do I have to pay GST?
Yes. All sea shipping parcels are subject to 9% GST, based on the value you declare in the User Centre and paid to Singapore Customs.
Is delivery within Singapore included?
Sea shipments of 0.41 CBM and above are delivered free. Below that, delivery is $25 or you can self-collect from our Singapore collection points. Air shipments above 15 kg are delivered free; under 15 kg there is a S$4 delivery fee. Air parcels are always delivered and cannot be self-collected.
Are there packing or consolidation fees?
No. Packing, bags and consolidation are free, with no limit on the number of parcels in one shipment.