How to Ship Parcels from China to Singapore
作者：Taobao2SG 时间：2026-08-01
| Tutorial Guide for New Users |
How to Ship Parcels from China to Singapore
Sea shipping and air shipping, explained in five simple steps
If you already have an account at Taobao, 1688, or any other Chinese e-commerce site, this guide shows you how to forward your purchases from China to Singapore using Taobao2SG. The whole process takes five steps, and you only need to register once.
Want to know the cost first? See our shipping rates from China to Singapore.
The five steps at a glance
5. Receive your parcels in Singapore
| STEP 1 |
Sign up for your Taobao2SG account
Registration is free and takes a couple of minutes. Your account gives you a unique China warehouse address.
CREATE YOUR ACCOUNT
You can register your user account here or from the home page of our website.
All fields in the registration form are required.
OR SIGN UP WITH FACEBOOK
On the sign-up page, click the [Log in with Facebook] button and follow the instructions.
WHAT YOU GET
After registering, log in to find your User ID and the unique China delivery address assigned to your account in the User Center.
The User Center displays the warehouse address for both sea shipping and air shipping, along with the telephone number to use. When shopping in China, you must instruct sellers to deliver your parcels to the warehouse address assigned to you.
| STEP 2 |
Shop at Taobao and ship to our Guangzhou warehouse
Set your assigned warehouse address as your default delivery address, then shop as normal.
SET YOUR DEFAULT DELIVERY ADDRESS
The easiest way to avoid mistakes is to set the address from your User Center as your default delivery address in Taobao.
OTHER CHINESE SHOPPING SITES
Besides Taobao, you can shop from 1688, JD Global, Suning, Amazon China, and Dangdang. As long as sellers deliver to the address assigned to you, we can forward your parcels to Singapore.
FREE ALIPAY "PAY FOR YOU" SERVICE
Most Singapore customers do not have a China bank account to pay Taobao sellers via Alipay. Using a Singapore credit card instead incurs a 3% Alipay surcharge.
Taobao2SG will act as your "Taobao Friend" and pay on your behalf (找朋友代付). Unlike other forwarders who charge for this, our service is free to all registered members.
| STEP 3 |
Submit your shipping order and declare your parcels
Once all your parcels have arrived at our warehouse, request packing and shipping to Singapore.
TRACK YOUR PARCELS
Our warehouse staff receive parcels on your behalf and record each arrival in your User Center. You can check the status at any time: not yet received, received, or pending declaration.
DECLARE BEFORE YOU SHIP
Before submitting your shipping order, you must declare the contents and the total value in SGD for each parcel.
Our system then calculates the shipping fee, GST and Singapore delivery fee (if applicable), based on our current shipping rates.
GST
All sea shipping parcels are subject to 9% GST, calculated on the value you declare and paid to Singapore Customs.
| STEP 4 |
Pay the shipping fee from your account balance
Top up by PayNow or bank transfer, then upload your proof of payment.
HOW PAYMENT WORKS
When you submit a shipping order, the User Center shows both the total fees due and your current account balance.
If your balance is sufficient, the fee is deducted automatically and your order is finalised.
If not, top up using PayNow or a fund transfer via internet banking. See Taobao2SG PayNow and bank account information.
TOP-UP TIMING
Transfers made before 6pm are credited the same day.
Transfers made after 6pm are credited on the next working day.
UPLOAD A VALID PROOF OF PAYMENT
Your screenshot must clearly show the transfer is successful or completed.
Screenshots showing a "preview" or "to be confirmed" status will not be processed.
| STEP 5 |
Receive your parcels in Singapore
Free doorstep delivery, or self-collect from one of our sea freight collection points.
FREE DELIVERY
Sea shipping orders above 0.5 CBM.
Air shipping orders above 15 kg.
SEA FREIGHT SELF-COLLECTION
Sea parcels can be collected from Clementi or Kaki Bukit.
AIR PARCELS ARE ALWAYS DELIVERED
Self-collection is not available for air shipments. All air parcels are delivered to your registered Singapore address. Air orders under 15 kg incur a S$4 delivery fee.
| COMMON QUESTIONS |
New User FAQ
Do I need a Chinese bank account to shop on Taobao?
No. Taobao2SG offers a free Alipay "Pay For You" service to all registered members, so you do not need a China bank account or a credit card that charges the 3% Alipay surcharge.
Where do I find my China warehouse address?
Log in to the User Center after registering. Your unique China delivery address and telephone number are displayed there, for both sea and air shipping.
Can I combine parcels from different sellers?
Yes. You can consolidate an unlimited number of parcels into one shipment, and there are no packing or consolidation fees.
How much does shipping cost?
Sea freight is charged by volume (CBM) starting from 0.1 CBM. See our full shipping rate tables for normal and sensitive goods.
Do I have to pay GST?
All sea shipping parcels are subject to 9% GST. It is calculated on the value you declare in the User Center and paid to Singapore Customs.
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