Taobao2SG's Shipping Fee Information

(I) Taobao2SG Sea Freight Shipping Fees for Normal or General Goods

--  Sea shipping parcels are measured by using volumetric or dimensional weight as cubic meters (L x W x H in meters) rather than the actual weight of the parcel.  Dimensional weight is measured by the parcel package size, not by the size of the item in the parcel.   
-- At Taobao2SG.com, you can submit your sea shipping order as soon as your total shipping parcels accumulate to at least 0.1 CBM.  Unlike other freight forwarders, we will not require customers to accumulate freight up to 1 cubic meter when requesting a shipping order. 

-- Our Guangzhou warehouse ships out sea shipping parcels, which take approximately 12-14 days to reach Singapore.
-- All sea shipping parcels are subject to 9% of GST in SGD.  The amount of GST for each parcel is based on its declared value. The value of a parcel is declared by the owner of the goods (i.e., the customer himself or herself) via the User Center on our website.
-- The total fee payable for each shipping order is thus equal to the sum of the shipping fee and the 9% GST. (Total Fee = Shipping Fee + 9% GST).  The shipping fee itself is not subject to the GST.
-- Please be advised that all GSTs are based on self-declared parcel values by customers themselves.  We pay Singapore Customs the required GST that we collect from customers while we clear the SG Customs procedure on behalf of our customers. The GST will be paid to Singapore Customs, not to Taobao2SG.  Customers are responsible for whatever values they declare while using our forwarding services.
-- For example, customer Mr. Tan has a sea shipping parcel that requires a shipping fee of S$13.  Mr. Tan declared the parcel as having a value equivalent to S$100. Then the GST payable for the parcel is S$100 x 9% = S$9. Mr. Tan needs to pay (i) a sea shipping fee of S$13 and (ii) GST of S$9. That is, a total fee of S$13+S$9=S$22. 
-- The shipping fees for normal goods via sea shipping are summarized as follows:

Taobao2SG 海运价格表 （普货）- Sea Shipping Rates for Normal Goods

The rates are subject to change.  Please check with 65-88130282 via WhatsApp for the latest shipping rates.

-- The fees summarized in the above table are applicablonly to normal parcels and not to sensitive parcels.  Here are some examples of normal goods via sea shipping: clothes, shoes, bags, furniture, sports equipment, toys and hardware that do not contain a battery or magnet, and bicycles without assisted batteries.  If you plan to ship sensitive goods, please refer to the next section regarding the shipping rates for sensitive goods.
-- Taobao2SG will not charge our customers an additional fee for packing and consolidation. There is no limit for the number of parcels to be consolidated into a single shipping order. 
-- Shipping fee for a normal parcel via sea shipping is based on the measurement of cubic meters.  However, for extremely heavy goods such as construction materials (e.g., tiles, steel, and stone) and heavy machines and equipment (e.g., gym iron and dumbbells), the parcel will be measured by using the alternative rule:  "500 kg = 1cbm" rather than the dimensional weight of the parcel.

The rates are subject to change.  Please check with 65-88130282 via WhatsApp for the latest shipping rates.

-- If you plan to import a small quantity of sensitive goods for your own personal use only (that is, for non-commercial purposes, such as not for resale in Singapore), then we can waive the surcharge of sensitive goods and calculate your shipping fee based on normal shipping rates.  

-- What are sensitive goods?  Here are some examples: branded and counterfeit goods (e.g., Nike, Adidas, and all luxury brands), stuffed toys, any goods in liquid (e.g., printer ink) or powder (e.g., printer toner) form, personal medications, CDs and DVDs, publication materials (books and magazines), any goods that contain batteries (e.g., digital fitness smartwatches), electrical appliances, processed food that does not contain any meat, non-alcoholic beverages, adult sex toys, and cosmetics (in liquid or powder).  If you are not sure whether your parcel is normal or sensitive, please contact our staff via WhatsApp at 88130282.

-- We will not ship any goods that are classified as prohibited by Singapore Customs (e.g., endangered species of wildlife and their by-products, chewing gum, firecrackers, chewing tobacco, e-cigarettes, controlled drugs, pistols, or revolvers).
-- Customers who wish to import sensitive goods that are classified as controlled goods (e.g., processed food that contains meat, fresh fruit and vegetables, infant food, plants, radio communication equipment, and pharmaceuticals) must obtain an import permit or an import license from proper regulatory authorities.  Importing controlled goods into Singapore without an import permit granted by a proper authority (or authorities) is a serious offense to Singapore laws. 

(III) Taobao2SG Small Sea Parcels Shipping Rates (by Weight)

(IV) Services that require additional fees

(V) Taobao2SG - Air Freight Shipping Fee

The rates are subject to change.  Please check with 65-88130282 via WhatsApp for the latest shipping rates.

-- Free delivery to your registered address in Singapore if the total air shipping order exceeds 15 kg.  

-- If your air shipping order is less than 15 kg, you can pay an S$4 delivery fee to have your parcels delivered to you.  We offer 30-day free storage in the Guangzhou warehouse before your request to have your air parcel shipped to Singapore.  

-- The minimum chargeable weight for air parcels is 1 kg. For example, a parcel that weighs 3.56 kg will be charged as 4 kg.
-- For bulky air parcels, the weight could be based on an alternative dimensional weight measure: (Parcel size in cubic cm / 6000) = 1 kg.  Additional dimensional weight charges may be applied if the dimensional weight of a parcel is heavier than its actual weight by more than 10 kg.  For example,  a parcel that is weighted as 10 kg while its dimensions are 80 cm  x 40 cm x 40 cm will be subject to an additional dimensional weight charge.  The parcel dimensional weight is (80x40x40/6000)=(128000/6000)=21.3 kg = 22 kg.  Thus, its chargeable weight will be (10+22)/2 = 16 kg rather than 10 kg.  For bulky items, we advise customers to ship them by sea, as sea shipping is more economical.

--  Fee for odd-sized (>1.5 meters) and extra-heavy (> 35 kg) air packages: because of airline cargo shipping regulations, an additional $60 will be charged for any air parcel package that weighs more than 35 kg or is longer than 1.5 meters.  These parcels must be submitted via the "sensitive goods" channel for clearance. Do not  submit them via the "normal goods" channel.

Important Notes regarding Shipping Sensitive Air Parcels

-- What are sensitive parcels?  Here are some examples: branded and luxury goods, any liquid (e.g., lotion, a small piece of alcohol swab in the package of your screen protector, sunblock, ink), powder (e.g., baby powder, printer toner), personal medications, CDs and DVDs, any goods that contain batteries (e.g., digital smartwatches), all kinds of food, adult sex toys, and cosmetics (in liquid or powder).
-- When you submit your air shipping order, it icriticalnt that you do not mix normal parcels with sensitive parcels in one single shipping order.  Normal parcels and sensitive parcels must be submitted separately for shipping.  The airline companies use high-tech equipment to scan all air parcels before loading them into their airplanes. Even a small piece of alcohol swab in the package of your screen protector, a small flat button cell in your digital watch, or a small magnet in your earpiece will be detected by their scanning equipment.  Once the sensitive parcel, which was mixed with other normal parcels, is detected by the air shipping company, all your parcels will not be loaded into the airplane and will be put on hold in the airport.  We need to send our staff to go to the airport to bring back your parcels and repack them before shipping them out again. To avoid delay of your shipping plan, please make sure that you will make separate shipping orders for normal parcels and sensitive parcels.  
--  Fee for odd-sized (>1.5 meters) and extra-heavy (> 35 kg) air packages: because of airline cargo shipping regulations, an additional $60 will be charged for any air parcel package that weighs more than 35 kg or is longer than 1.5 meters.  These parcels must be submitted via the "sensitive goods" channel for clearance. Do not  submit them via the "normal goods" channel.
-- If you are not sure whether your air parcel is normal or sensitive, please contact our staff via WhatsApp at 88130282.