Taobao2SG Shipping Rate -- Air Freight Shipping
Recently the number of flights from China to Singapore has been significantly reduced due to the impact of CoVid-19. The irregular and reduced number of air cargo flights and restricted cargo space cause an unavoidable increase of the air shipping cost. We were informed by the airlines that the air shipping charge has been raised.
The air shipping rate is subject to change. Please consider using sea shipping at this moment. If you have urgent needs of air shipping, please contact our customer service staff to assist you.
Normal Air Shipping
Sensitive Air Shipping
* Delivery (送货): free local delivery for air shipping order > 15kg.
* Free self-collection from warehouse regardless of quantity of parcels. Free storage of parcels in local warehouse for 14 days.
* For order < 15kg, the shipping fee is S$5 per delivery regardless of quantity of parcels in one single trip of delivery.
The system will automatically calculate the total shipping fee before you request to pack and ship out your parcels. -- For an air shipping order that exceed 15 kg in total parcel weight, your parcels will be delivered to your registered or requested address. No domestic delivery charge will be applied.
Sensitive air shipping is specially for sensitive items which are restricted by normal air transportation, such as processed food, battery, electrical appliance, liquid, cream, gel products, and cosmetics. Please call our customer service hotline: 88130282 if you are sure if your parcels will be considered as sensitive by the air shipping company.
If your parcels contain "sensitive goods" (e.g., battery, liquid, powder, food, magnet or other sensitive items), the shipping rate is to increase by additional 1.5 dollar (additional S$1.5) per kg. That is,
-- 1kg, S$7
-- 3kg, S$7X3=S$21
-- For shipping orders that exceed 15 kg in one single shipping order regardless of types of goods to be shipped, your parcels will be delivered to your registered or any requested address.
-- Customers are responsible to arrange for shipping their normal goods and sensitive items by separate shipping orders.
-- Customers must not combine or mix sensitive items with normal goods in one shipping order. Mixing sensitive items with normal items in one shipping order will delay your shipping duration and will incur significant extra shipping cost because all parcels will be rejected by the air shipping carrier. We have to send our staff to the airort merely to collect back your parcels.
-- If a client who mixes sensitive items with his/her normal parcels and the whole consolidated parcels are rejected by the air shipping carrier, then the client needs to pay air shipping fees again for his/her parcels to be shipped out from China. This is because the client's previously paid fees were already transferred to the Chineses air shippping company that will not refund for rejected shipping orders. Thus, it is extremely important that all clients will make sure to arrange separate, different shipping orders for sensitive goods and normal goods respectively. Never mix them in one shipping order otherwise extra fees will incur.
-- Power-bank can only be shipped by sea due to safety concerns and precaution.